Overview

Throughout these terms, “VEJA,” “we,” “us,” and “our” refer to VEJA. “You” and “your” refer to the customer, visitor, or user of the website.

These terms apply to your use of the VEJA website, including browsing products, creating or using an account, placing an order, contacting customer support, and using any services made available through the store.

Acceptance of terms

By accessing the VEJA website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.

We may update these terms from time to time. Continued use of the website after updates are posted means you accept the revised terms.

Online store terms

You may use the VEJA online store only for lawful purposes and in accordance with these terms. You agree not to misuse the website, interfere with its operation, or attempt to access areas or systems that are not intended for public use.

• You must provide accurate and current information when placing an order or contacting support.
• You may not use the website for fraudulent, abusive, or unauthorized activity.
• You may not copy, scrape, reproduce, or misuse website content without permission.
• You are responsible for keeping any account login information secure.

Product information

VEJA aims to present product information clearly, including names, images, descriptions, colors, sizes, prices, and availability. Product images and colors may appear slightly different depending on your screen, device, lighting, or display settings.

Product descriptions, measurements, materials, and fit notes are provided to help you make a purchase decision. Please review the product page carefully before placing an order.

Pricing and availability

Product prices and availability may change without notice. We reserve the right to correct errors, update product details, change pricing, or remove products from the website at any time.

If a pricing, availability, or product information error affects your order, we may contact you to confirm the next step, update the order, or cancel the affected item when necessary.

Orders and payment

When you place an order with VEJA, you agree that the information you provide is accurate, complete, and authorized for use. Order acceptance occurs when we confirm and process your order.

We reserve the right to refuse, cancel, or limit any order if we believe the order information is inaccurate, the payment cannot be verified, the product is unavailable, or the transaction appears suspicious or unauthorized.

• Payment must be successfully authorized before an order can be processed.
• Order confirmation does not guarantee final availability of every item.
• If an order cannot be fulfilled, we will contact you using the email provided at checkout.
• You are responsible for reviewing your order details before submitting payment.

Shipping reference

VEJA offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, address issues, customs coverage, delays, lost packages, and damaged package support are handled according to the shipping terms posted on our website.

Please review the Shipping Policy before placing an order so you understand processing times, estimated delivery windows, and tracking expectations.

Returns and exchanges reference

VEJA offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, refund timing, exchange requests, damaged items, wrong items, and return instructions are handled according to the return terms posted on our website.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account information

Some features of the VEJA online store may allow or require account access. If you create or use an account, you are responsible for maintaining the accuracy of your account information and protecting your login details.

VEJA is not responsible for issues caused by inaccurate account information, unauthorized account access resulting from your failure to keep login details secure, or outdated contact information.

Prohibited uses

You agree not to use the VEJA website, products, services, or content for any prohibited purpose, including but not limited to:

• Violating any applicable law or regulation.
• Submitting false, misleading, or fraudulent information.
• Attempting to interfere with website security or functionality.
• Uploading or transmitting malicious code, spam, or harmful content.
• Collecting customer data or website content without authorization.
• Using the website to harass, abuse, defame, or harm others.
• Attempting to place fraudulent orders or misuse promotions, discounts, or return services.

Intellectual property

The VEJA website may include text, images, graphics, logos, icons, designs, product names, layout elements, and other content owned by or licensed to VEJA. This content is provided for personal shopping and informational use only.

You may not reproduce, copy, distribute, modify, sell, or exploit any part of the website or its content without written permission from VEJA.

Third-party links

The VEJA website may contain links to third-party websites, services, or tools. These links are provided for convenience only. VEJA does not control third-party websites and is not responsible for their content, policies, security, or practices.

If you visit a third-party website, your use of that website is subject to its own terms and policies.

Disclaimer

The VEJA website and its content are provided on an “as available” basis. We work to keep information accurate and the website functioning properly, but we do not promise that the website will always be uninterrupted, error-free, secure, or fully up to date.

Product availability, pricing, descriptions, and website features may change at any time. We may correct errors or update content without prior notice.

Limitation of liability

To the fullest extent allowed by applicable law, VEJA will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, your inability to use the website, product delays, product availability, third-party services, or reliance on website information.

Nothing in these terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

Changes to terms

VEJA may update these Terms of Service from time to time to reflect changes to our store, services, policies, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated terms.

Contact information

If you have questions about these Terms of Service, an order, Free Worldwide Shipping, 30 Days Free Returns, or any store policy, contact VEJA customer support at [email protected].